Context

In the home page, the dimension of the context is more to hybrid design because in the web site there are combines both functional and aesthetics dimensions.

Because there are, visual characteristics such as colour, graphics, photographs, and other visually oriented features and the site also offer several option for accessing and viewing the product. For example, in this web site it has show the information of the product“Hot pair deal only RM28”

Content

The dimensions of content is offering mix and appeal mix. The content of the web site has show the products, information and services. For example, it has show the types of pizza, the information of how to order and it has show the delivery service.

* Appeal mix-there are cognitive appeals because it include such factors as low price. The types of content are reference content and current content.

* Reference content-the locations that have the pizza hut branches.

* Current content-it has show the special occasion such as birthday party, seminars and family gathering.

Customisation

The dimension of customisation in this web site is consider a tailoring. Because tailoring is based on past user behaviour and it adjust dynamically based on a user’s past behaviour and preferences.

Communication

Communication take 3forms,but in this web site there is only 2forms and it is firm-to-user and user-to-firm. The dimension of communication is interactive and broadcast. Broadcast-is a one way information from organization to user. For example, pizza hut will send email to allow the member know the latest promotion and pizza.

Interactive-there is a feedback form and customer are allow to give feedback about services and foods

Dimension of communication

1. Broadcast,is only 1 way communication which is exchange information from organization to user.(it can show in this web site also. for example, e-mail newsletters)
2. Interactive,is 2 way communication between organization and a user(it can show in this web site too, for example,user can give feed back to the organization)

Connection

Is to allow user to link to other sites through a hypertext jump or hyperlink from one page to another. In this web site, we can find 3 types of dimension and there are link to sites and homesite background and outsourced content.

Link to a site-completely outside the homesite and into third-party site.

Homesite background-take user to third-party but homesite us still in the background.

Outsourced content-user remain on the homesite while viewing or reading third parties content.

Commerce

In this web site,it is a transactional capacity of this site.it more focus on functional tools regarding commerce as a design element.For example, it has show many different type of pizza.

Dimension of commerce

Registration-user have to register before can make order.

Security-this commerce web site is safe to customer,because it is under privacy policy.

Credit card approval-there is a site can show the ability to receive instant credit approval for credit card.

Pizzahut.com.my is a good web site

For me, pizzahut.com.my is a good web site. It can show the different features in this web site to describe the design and it is text, navigation, link, graphics, general design.

First of all, the background does not interrupt the text. the text is big enough and not too big it is easy to read and understand. The hierarchy of information is well clear

Follow by the navigation. The navigation button and bar are easy to identify and clear.For example, if we want to know the latest pizza,we can click the "pizza"and it will bing us to see different type of pizza. The navigation bar is placed in the same position at any pages. Beside that, the frame are not obtrusive because the web pages are using frame to display its information.Besides that,The navigation is consistent in every web site.

The graphics in this web site are use browser safe colors and although there are no alt label but it still can easyily understand.Other than that, the graphics are match with the text link.For example,in the section "how to order"all the graphic are match to the link.

For the general design of this web site. The pages are download quickly because after you click the link it can bring you to the page in few seconds and there are a site map,user are easily to search what they need.There have pizzahut logo in every pages to make sure to the user are still in the pizzahut web site.

Reason to make a return visit to pizzahut web site

The main reason that make me to visit to the pizzahut web site is because my family like to eat pizza^^Besides that,it also provide the latest information to us about the new type pizza.

It is also convenient to me,i do not need to drive car and buy a pizza because it is possible to get it online.So it can save more time and not so troublsome.Especially,when there is a traffic jam.It will cost u alot of time to buy only 1 pizza.